Great Careers.
Exceptional Culture.

Base Commerce is a family-centric company where we’re committed to helping each of our team members grow and thrive, both professionally and personally. We take pride in our collaborative accomplishments. That’s why you won’t find any departmental “silos” here, because we know from experience that the most effective solutions incorporate a wide range of experiences and perspectives. Instead, we build bridges and invite everyone to take an active role in our long-term success.

What we're looking for

Committed to Shared Success

Are you smart, hardworking, eager to learn, and ready to contribute?

If so, we might have the perfect position for you. We have the best technology in the business, but it’s our people that make us an industry leader. By training, supporting, and encouraging our team members to continually challenge themselves, we’ve created a win-win environment where personal growth equals company success.

If you’re ready for a career with unlimited potential, we encourage you to review our list of open positions.

Life at Base Commerce

We offer competitive salaries and thoroughly believe in promoting from within. And those are just two of the many reasons to work at Base Commerce.

Company Culture

  • Fun, driven, bright staff who genuinely care about your success
  • Cartel Cold Brew coffee (a hot coffee brewer, too)
  • A kitchen stocked full of snacks and beverages to enjoy
  • Catered lunches every Friday
  • Work-life balance
  • Lasting friendships

Business Benefits

  • Competitive medical, dental, vision, life, and long-term disability insurance packages
  • 401(K) plan
  • Paid time off
  • Paid holidays
  • Continuing education and training opportunities

Current Openings

Chief Technology Officer

Summary

Base Commerce, LLC is seeking a full-time Chief Technology Officer to work out of its office in Tempe, AZ. We are looking to fill this exciting opportunity with the right individual who can contribute deep industry expertise and leadership skills to a fast-paced, growing company. Base Commerce is a well-established, profitable company with a team that has a need for someone with leadership skills who can scale their IT team and can deliver fantastic and competitive payments products. The CTO will show leadership, inspiration, and knowledge to train and lead a driven team to service the daily and future needs of the business. The Chief Technology Officer will be our technology go-to leader and will be expected to play an integral role in establishing the company’s technology vision, strategies, and plans for growth. You will focus on maintaining and improving all technological issues in the company.

Department

Information Technology

Reports To

CEO

Responsibilities

  • Set and drive strategic direction and priorities
  • Manage and deliver multiple projects from multiple teams on schedule
  • Recruit, train, and mentor staff to continually deliver the needs of the business
  • Ensure that company policies are being strictly followed by the IT/DEV staff
  • Foster a culture of collaboration and excellence
  • Manage budgets, costs, and quality to deliver and maintain the growing product suite
  • Set the company’s technical vision and lead the company's technological development. Serves as the company’s top technology architect (software, network, security).
  • Develop strategic plans and setting timelines for evaluation, development, and deployment of all technical projects
  • Collaborate with department heads, marketing, production, and operations as advisor of all technologies involved with the company
  • Ensure technology standards and best practices are met at all levels
  • Supervise quality development, security, daily processing, assurance processes, integration, and system tests
  • Establish the software development process and setting objectives for the process
  • Monitor performance profiling tools and procedures
  • Develop and implement disaster and emergency recovery plans
  • Lead and promote the workflow of the IT team
  • Define company standards for systems, equipment, and software
  • Share technological visions, opportunities, and risks company-wide
  • Study current and new payments industry trends, technologies, and software development
  • Study information processing systems to evaluate effectiveness and make recommendations for improvement
  • Represent company at conferences and networking events
  • Ensure company's technological processes and services, comply with all requirements, laws, and regulations
  • Lead and manage the organization's engineering group
  • Lead and manage the organization's internal IT operations
  • Responsible for R&D of new products and services for the company
  • Responsible for Data Security
  • Work to streamline and enhance business processes and product offerings using technology
  • Focus on internal/external customers to support integrations and sales opportunities
  • Collaborate and manage vendors that supply solutions to enhance the company’s products
  • Align the company’s software product architecture and IT infrastructure design with agreed upon business priorities
  • Develop strategies to increase the company’s top line
  • Research and recommend product innovation, design, and creativity. Innovation plans to be paired with a feasibility analysis.
  • Responsible for code review and approval
  • Responsible for all releases to production system
  • Maintain and demonstrate up-to-date knowledge redundancy for all systems and processes
  • Follow all policies and procedures in order to maintain a fully compliant environment

Experience

  • Bachelor’s degree in technology, or related field; Master’s degree preferred
  • 8+ years experience in software development, infrastructure design, and all related technologies
  • 5+ years management / leadership experience
  • {"Experience with such technologies as"=>".Net, C#, SQL Server, MongoDB, Solr, jQuery, Angular, AWS, IIS, GitHub, Grunt/Gulp, Node.JS, Java/C, Apache, MySQL, FreeBSD, Windows Server, HazelCast, HyperV, jails, etc."}
  • In-depth understanding of financial services and payments industries, including merchant services, MasterCard, Visa, American Express, Discover, NACHA and ACH, and PCI
  • Lead, mentor, and encourage tech teams within the organization
  • Experience in aligning multiple strategies and ideas to workable solutions
  • Excellent analytical and time-management skills
  • Expertise and understanding of PCI and Security Requirements
  • Confident in producing and presenting work with excellent verbal and written communication skills
  • Excellent time management skills and ability to work under a deadline
  • Reliable and professional with a positive, helpful attitude
  • Efficiently multi-task and prioritize
  • Ability to resolve complex problems with minimal guidance

Apply Now

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Accepted format is PDF with a max size of 5MB.

Merchant Underwriting Specialist

Summary

Base Commerce, LLC is seeking a Merchant Underwriting Specialist to work out of its office in Tempe, AZ. We are looking to fill this exciting opportunity with the right individual that can contribute payments industry expertise. The ideal candidate is highly motivated, a self-starter and has a drive to identify, develop, and improve process workflow with the idea of betterment for the business and customer.

Department

Underwriting

Reports To

Director of Underwriting

Responsibilities

  • Underwrite Merchant Account Applications within a specified SLA requirement for payment processing approval.
  • Conduct detailed credit and risk analysis of customers applying for merchant accounts and determine creditworthiness.
  • Complete periodic reviews of existing merchant accounts to ensure continued compliance and to identifying potential risk.
  • Communicate with Merchants or Sales Partners throughout the underwriting process by email or phone in an effective professional manner.
  • Prepare a detailed, written summary based on analysis of applicant information in accordance with the department procedures.
  • Assist with department reporting, creating, and updating procedures and the prioritization of the departments pipeline.
  • Work in a team atmosphere with other departments to ensure accounts are underwritten, and communication for pending requests are clear and handled in a timely manner.
  • Any other duties or special projects as assigned.

Experience

  • 3+ years of formal payments underwriting or risk experience in a financial, banking, or credit card processing environment.
  • Strong analytical skill - must be able to analyze complex data, draw meaningful conclusion, and make holistic business recommendations.
  • At a minimum, an understanding of FCRA, KYC, AML and BSA Regulations.
  • Ability to approach problems in a quantitative and qualitative manner.
  • Excellent organizational, communication, and interpersonal skills with Teammates and Management.
  • Strong collaboration skills, and the ability to build rapport with members of other departments.
  • Strong working knowledge of external systems, PC-based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
  • Familiarity with merchant processing, particularly risk and operational processes.

Apply Now

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Accepted format is PDF with a max size of 5MB.

Director of Software Engineering

Summary

Base Commerce, LLC is seeking a Director of Software Engineering to work out of its office in Tempe, AZ. We are looking to fill this exciting opportunity with the right individual who can contribute deep industry expertise and leadership skills. The Director of Software Engineering will be required to take over the Software Development Department. We need a hands-on professional who enjoys rolling up his or her sleeves and working with the team to achieve goals, meet quotas, eliminate security risks, and increase customer satisfaction. The successful candidate will have a strong engineering, operations, and quality disciplines while working in an agile environment. The best candidate is someone who excels in big picture thinking while also being able to work in the details. They understand what is required to solve a problem in a variety of dimensions. They collaborate closely with partners and other IT teams to understand the project requests, discussing scope and budget, while simultaneously working towards agreements on timelines.

Department

Software Development

Reports To

CEO/CTO/CIO

Responsibilities

  • Lead software development team to develop, document, and maintain entire cutting-edge, web-based applications
  • Own the codebase and monitor its performance in the production environment
  • Develop and manage software engineering applications utilizing standard development tools
  • Provide technical consultation as well as expertise to projects, leads, and marketing for products
  • Stimulate hiring, career plans, training, as well as performance reviews for software engineering team
  • Review all documents related to product requirements and participate in product brainstorming sessions
  • Provide employee coaching, mentoring, development, and team-building
  • Head responsibility to analyze, design, develop, and support all software application systems
  • Participate actively in Scrum software development process as Scrum Master
  • Provide leadership, management, and technical vision to entire engineering team
  • Adhere to the highest standards to insure the security and reliability of our applications
  • PCI DSS-Compliant development and code review
  • Manage joint development with third party partners and vendors, as well as outsourced development
  • Assist software development team to attain optimal team performance through removing technical obstacles while helping improve team processes
  • Interact with different members to ensure successful delivery of each sprint iteration and product release
  • Any other duties or special projects as assigned

Experience

  • Proficient in different types of project management methodologies, including agile methods
  • Experience with development tools, specifically Atlassian products such as Jira, Bamboo, Stash
  • Proven, successful experience as a Software Engineer
  • Bachelor’s Degree in Programming, Computer Science, or related field
  • 6+ years management experience in an IT environment
  • Expert knowledge of Java, MYSQL, SDLC, as well as architecture and object-oriented design
  • Knowledge in .NET, C#, MSSQL is preferred
  • Experience in business and systems analytics
  • Experience software architecture and design
  • Working experience and knowledge in Payments & PCI Compliance
  • Excellent communication skills, both verbal and written, to all levels within an organization
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset
  • Excellent attention to detail, strong investigative skills, and exceptional analytical skills
  • Excellent time management skills and ability to work under a deadline
  • Reliable and professional with a positive, helpful attitude
  • Efficiently multi-task and prioritize
  • Ability to resolve complex problems with minimal guidance

Apply Now

Click to upload resume

Accepted format is PDF with a max size of 5MB.

Junior Developer

Summary

Base Commerce, LLC is seeking a Full Stack .NET Developer. We are a banking company in Phoenix, Arizona specializing in the eCheck Payments industry. Our ideal candidate will be working in-house at our Phoenix office in a small team supporting our ACH platform, building reports, updating the database, fixing bugs, increasing the functionality of our processing API, and updating legacy components with new technology.

Department

Software Development

Reports To

CTO

Responsibilities

  • Understanding our main processing platform and working on the internal logic of the database
  • Updating the processing API, producing testable and repeatable results
  • Documenting your changes
  • Participating in code reviews, bug tracking, and feature management
  • Working with our relationship managers, understanding their requirements, and translating that into an accomplishable project
  • Taking on special projects and working on our automation of processes
  • Converting existing modules into MicroService oriented projects
  • Monitoring production and including metrics in production code for in-depth monitoring

Experience

  • Experience with the windows server stack
  • Experience with SQL (any RDMS platform) 2+ years
  • Ability to articulate and write
  • C#/.NET Programming experience 2+ years
  • Able to work with a reporting platform
  • Experience with Web Services, RESTful APIs, and CGI style web interfaces

Optional

  • Understanding of MicroServices
  • Background in Financial Services
  • Understanding of accounting
  • Git Source Control
  • Production monitoring experience

Apply Now

Click to upload resume

Accepted format is PDF with a max size of 5MB.

Senior Developer

Summary

Base Commerce, LLC is seeking a Full Stack .NET Developer. We are a banking company in Phoenix, Arizona specializing in the eCheck Payments industry. Our ideal candidate will be working in-house at our Phoenix office in a small team supporting our ACH platform, building reports, updating the database, fixing bugs, increasing the functionality of our processing API, and updating legacy components with new technology.

Department

Software Development

Reports To

CTO

Responsibilities

  • Understanding our main processing platform and working on the internal logic of the database
  • Updating the processing API, producing testable and repeatable results
  • Documenting your changes
  • Participating in code reviews, bug tracking, and feature management
  • Working with our relationship managers, understanding their requirements, and translating that into an accomplishable project
  • Taking on special projects and working on our automation of processes
  • Converting existing modules into MicroService oriented projects
  • Monitoring production and including metrics in production code for in-depth monitoring

Experience

  • Experience with the windows server stack
  • Experience with SQL (any RDMS platform) 7+ years
  • Ability to articulate and write
  • C#/.NET Programming experience 7+ years
  • Able to work with a reporting platform
  • Database optimization
  • Experience with Web Services, RESTful APIs, and CGI style web interfaces

Optional

  • Understanding of MicroServices
  • Background in Financial Services
  • Understanding of accounting
  • Git Source Control
  • Production monitoring experience

Apply Now

Click to upload resume

Accepted format is PDF with a max size of 5MB.

Salesforce Business Analyst

Summary

Base Commerce, LLC, a payment processor focused on Application Service Providers, Web-Based Systems, and Billing Services, is seeking a Salesforce Business Analyst to work in-house out of its office in Tempe, AZ. We are at a pivotal point of growth and are looking for strong talent to join our team! Our ideal candidate for the Business Analyst position will own the data integrity of Salesforce, our internal CRMs, and our Underwriting Platform. We have several platforms that need to be updated and made consistent with current business processes. Our CRM and CRM migration projects need an owner.

Department

TBD

Reports To

TBD

Responsibilities

  • Work with Department Leadership onsite in creating business scenarios of current CRM and how to improve CRM usage.
  • Discover and document business processes, implement into Salesforce.
  • Implement and administer SF and work on the Agreement Express integration into Salesforce.
  • Update SalesForce, Agreement Express and internal CRMS to match and make consistent with our current business processes as well as maintain the data relationships and integrity between the systems.
  • Understand and communicate process issues and initiate and implement improvements.
  • Heavily data-focused, multiple platforms with existing business processes requiring updates.

Experience

  • Ability to work in fast-paced environment, hands-on in various projects simultaneously.
  • Strong communication skills and ability to process and interpret complicated business needs.
  • Background in documenting business processes and determining gaps in processes.
  • Minimum 2 years Salesforce or similar CRM experience.
  • Ability to effectively communicate relevant subject matter to both business and technical teams.
  • Proficiency in documentation tools.
  • Background in working with stakeholders to develop roadmaps to reach future goals.

Optional

  • Experience within financial services industry.
  • Experience with Document Management and Workflow management.
  • Financial Experience is preferred (fintech, banking, payments, financial services).

Apply Now

Click to upload resume

Accepted format is PDF with a max size of 5MB.

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