Great Careers.
Exceptional Culture.

Base Commerce is a family-centric company where we’re committed to helping each of our team members grow and thrive, both professionally and personally. We take pride in our collaborative accomplishments. That’s why you won’t find any departmental “silos” here, because we know from experience that the most effective solutions incorporate a wide range of experiences and perspectives. Instead, we build bridges and invite everyone to take an active role in our long-term success.

What we're looking for

Committed to Shared Success

Are you smart, hardworking, eager to learn, and ready to contribute?

If so, we might have the perfect position for you. We have the best technology in the business, but it’s our people that make us an industry leader. By training, supporting, and encouraging our team members to continually challenge themselves, we’ve created a win-win environment where personal growth equals company success.

If you’re ready for a career with unlimited potential, we encourage you to review our list of open positions.

Life at Base Commerce

We offer competitive salaries and thoroughly believe in promoting from within. And those are just two of the many reasons to work at Base Commerce.

Company Culture

  • Fun, driven, bright staff who genuinely care about your success
  • Cold brew coffee on tap (and a hot coffee brewer, too)
  • A kitchen stocked full of snacks and beverages to enjoy
  • Catered lunches twice a month
  • Work-life balance
  • Lasting friendships

Business Benefits

  • Competitive medical, dental, vision, life, and long-term disability insurance packages
  • 401(K) plan
  • Paid time off
  • Paid holidays
  • Continuing education and training opportunities

Current Openings

Business Development Executive – Partner Sales

Summary

Base Commerce, LLC is seeking an experienced Business Development Executive to join our Integrated Solutions Sales team and work in our Jacksonville, Florida office. Business Development Executive (BDE) is tasked with sourcing and signing partner contracts with a variety of integrated and non-integrated strategic partner types, as well as high value merchant targets. The BDE is an individual contributor to overall sales growth and reports directly to the CSO.

Department

Sales

Reports To

CSO

Responsibilities

  • Develop production-based partnerships and/or close high value direct merchants
  • Sell the programs of the company to potential strategic partners and merchants
  • Identify potential new opportunities in the marketplace and prepare sales proposals
  • Present professional sales proposals, pricing, and program details to key decision makers
  • Negotiate terms and execute beneficial partner contracts
  • Align partner sales objectives to gain market share and maximize profitability
  • Manage sales pipeline, accurately forecast monthly sales, and identify new business opportunities
  • Manage all personal sales activities to optimize effectiveness and regularly close new business
  • Regularly and accurately update all sales information in the established sales systems
  • Develop a personal sales plan to increase brand awareness and meet all sales unit goals
  • Evaluate partner sales performance and recommend improvements
  • Educate partners about product, program, technology, and complimentary services offered
  • Develop positive working relationship with partners to build business
  • Stay current with latest developments in technology, marketplace, and competitor activities
  • Deliver customer presentations and attend sales meetings and partner conferences as needed
  • Other duties as directed by the executive team

Experience

  • 5+ Years of general business and/or business development experience
  • Expert level knowledge of the payments industry
  • Track record of successful completion of tasks impactful to business advancement
  • Management and oversight skills
  • Excellent communication skills
  • Bachelor’s degree or equivalent experience

Apply Now

Click to upload resume

Accepted format is PDF with a max size of 5MB.

Application Processor

Summary

Base Commerce, LLC is seeking an Application Processor for the Underwriting Department to work out of its office in Phoenix, AZ. We are looking to fill this exciting opportunity with the right individual that can contribute deep industry expertise and leadership skills.

Department

Underwriting

Reports To

Underwriting Team Lead

Responsibilities

  • Processes merchant application packages from external and internal sales channels
  • Handles a high-volume of auto-board merchants and processes validation reviews on account data
  • Data entry, tracking, and follow up on all new merchant applications with exemplary attention to detail
  • Meets minimum production requirements for assigned work and multitasks
  • Uses refined prioritization skills to perform necessary follow-up on pending application packages
  • Uses available resources and follows outlined procedures to conduct validation checks and mitigate potential risk on merchant accounts
  • Assists Merchants or Partners throughout the process, either with verbal or written communication in a professional manner and communicates effectively
  • Any other duties or special projects as assigned

Experience

  • A top performer with a proven track record of success
  • Minimum 1 year of experience working in an office environment
  • Computer literate with extensive knowledge on using the internet and proficient in Excel, Word, and Outlook
  • Ability to develop and maintain a thorough knowledge of products and services
  • Proven problem solver and decision maker
  • Demonstrated resiliency in a fast paced, metrics driven environment
  • Self-starter with outstanding verbal/written communication skills
  • Excellent time management skills and ability to work under a deadline
  • Punctual, reliable, and professional with a positive, helpful attitude
  • Ability to efficiently multi-task and prioritize
  • Knowledge of BSA, AML, KYC, KYCC, and OFAC is a plus.

Competencies

  • Analytical: Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
  • Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason, even when dealing with emotional topics.
  • Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Quality: Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Physical Demands and Work Environment:

  • Occasionally required to stand
  • Occasionally required to walk
  • Frequently required to sit
  • Continually required to utilize hand and finger dexterity
  • Continually required to talk or hear
  • Continually required to utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
  • Occasionally required to lift /push/carry items less than 25 pounds / up to 25 pounds

Apply Now

Click to upload resume

Accepted format is PDF with a max size of 5MB.

Senior Merchant Underwriter

Summary

Base Commerce, LLC is seeking a Senior Merchant Underwriter to work out of its office in Phoenix, AZ. We are looking to fill this exciting opportunity with the right individual who can contribute deep industry expertise. The ideal candidate is highly motivated, a self-starter, and has drive to identify, develop, and improve process workflow with the idea of betterment for the business and customer.

Department

Underwriting

Reports To

Underwriting Team Lead

Responsibilities

  • Underwrite Merchant Account Applications within a specified SLA requirement for payment processing approval
  • Conduct detailed credit and risk analysis of customers applying for Merchant Accounts and determine creditworthiness
  • Complete periodic reviews of existing Merchant Accounts to ensure continued compliance and to identify potential risk
  • Communicate with Merchants or Sales Partners throughout the underwriting process by email or phone in a professional manner
  • Assist with department reporting, creating, and updating procedures and the prioritization of the department’s pipeline
  • Work in a team atmosphere with other departments to ensure accounts are underwritten and communication for pending requests are clear and handled in a timely manner
  • Any other duties or special projects as assigned

Experience

  • A top performer with a proven track record of success
  • Strong collaboration skills and the ability to build rapport with members of other departments
  • Strong working knowledge of external systems, PC-based internet, and software applications (Internet, Microsoft Office: Outlook, Word, Excel, etc.)
  • Excellent organizational, communication, and interpersonal skills with teammates and management
  • Knowledge of merchant payment processing, particularly risk and operational processes
  • 3+ years of formal payment underwriting or risk experience in a financial or credit card processing environment
  • Strong analytical skills – must be able to analyze complex data, draw meaningful conclusions, and make holistic business recommendations
  • Ability to approach problems in a quantitative and qualitative manner

Apply Now

Click to upload resume

Accepted format is PDF with a max size of 5MB.

Merchant Underwriter

Summary

Base Commerce, LLC is seeking a Merchant Underwriter to work out of its office in Phoenix, AZ. We are looking to fill this exciting opportunity with the right individual who can contribute deep industry expertise. The ideal candidate is highly motivated, a self-starter, and has drive to identify, develop, and improve process workflow with the idea of betterment for the business and customer.

Department

Underwriting

Reports To

Underwriting Team Lead

Responsibilities

  • Underwrite Merchant Account Applications within a specified SLA requirement for payment processing approval
  • Conduct detailed credit and risk analysis of customers applying for Merchant Accounts and determine creditworthiness
  • Complete periodic reviews of existing Merchant Accounts to ensure continued compliance and to identify potential risk
  • Communicate with Merchants or Sales Partners throughout the underwriting process by email or phone in a professional manner
  • Assist with department reporting, creating, and updating procedures and the prioritization of the department’s pipeline
  • Work in a team atmosphere with other departments to ensure accounts are underwritten and communication for pending requests are clear and handled in a timely manner
  • Any other duties or special projects as assigned

Experience

  • A top performer with a proven track record of success
  • Strong collaboration skills and the ability to build rapport with members of other departments
  • Strong working knowledge of external systems, PC-based internet, and software applications (Internet, Microsoft Office: Outlook, Word, Excel, etc.)
  • Excellent organizational, communication, and interpersonal skills with teammates and management
  • Knowledge of merchant payment processing, particularly risk and operational processes
  • 1+ year of relevant experience in a financial, banking, credit card processing, or ACH field
  • At a minimum, an understanding of FCRA, KYC, AML, and BSA Regulations

Apply Now

Click to upload resume

Accepted format is PDF with a max size of 5MB.

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