Great careers. Exceptional culture.

Base Commerce is a family-centric company where we’re committed to helping each of our team members grow and thrive, both professionally and personally. We take pride in our collaborative accomplishments. That’s why you won’t find any departmental “silos” here, because we know from experience that the most effective solutions incorporate a wide range of experiences and perspectives. Instead, we build bridges and invite everyone to take an active role in our long-term success.

Committed to
shared success

Are you smart, hardworking, eager to learn, and ready to contribute?

If so, we might have the perfect position for you. We have the best technology in the business, but it’s our people that make us an industry leader. By training, supporting, and encouraging our team members to continually challenge themselves, we’ve created a win-win environment where personal growth equals company success.

If you’re ready for a career with unlimited potential, we encourage you to review our list of open positions.

Committed to shared success

Life at Base Commerce

We offer competitive salaries and thoroughly believe in promoting from within. And those are just two of the many reasons to work at Base Commerce.

Company Culture

  • Fun, driven, bright staff who genuinely care about your success
  • Cold brew coffee on tap (and a hot coffee brewer, too)
  • A kitchen stocked full of snacks and beverages to enjoy
  • Catered lunches twice a month
  • Work-life balance
  • Lasting friendships

Business Benefits

  • Competitive medical, dental, vision, life, and long-term disability insurance packages
  • 401(K) plan
  • Paid time off
  • Paid holidays
  • Continuing education and training opportunities

Current openings

Staff Accountant View
Summary

Base Commerce, LLC is seeking a Staff Accountant to work out of its office in Phoenix, AZ. The Staff Accountant’s responsibilities will include reviewing journal entries for accuracy and consistency, month end close, financial reporting, reconciliations, preparation/analysis and general accounting functions. The ideal candidate has experience with MS Excel and will need to demonstrate the ability to work proactively and independently.

Department

Accounting

Reports To

Vice President of Accounting

Responsibilities
  • Reviews financial data for accuracy; identifies problems and supports day-to-day operations
  • Verifies, coordinates, and posts accounts receivable and accounts payable information
  • Manages daily chargebacks/returns spreadsheets for all banks
  • Performs daily download process for bank and credit card transactions into QuickBooks
  • Calculates and maintains monthly commissions
  • Interfaces with appropriate personnel and managers to maintain bank, partner, and merchant specifications
  • Creates journal entries for return collections or released returned settlements
  • Processes invoices for payment
  • Performs data entry and spreadsheet management
  • Assists with monthly closings
  • Reconciles bank statements
  • Assists with preparation of 1099s
  • Assists with accounts receivables functions, including, but not limited to:
  • Applying payments to appropriate accounts
  • Monthly invoicing
  • Reconciling customer accounts
  • Handling customer inquiries
  • Performs daily banking procedures
  • Works with Developers for monthly ACH billing spreadsheets
  • Works with Operations with collection and/or refund of monthly fees
  • Works with Risk to collect returns and/or release returned settlements
  • Prepares monthly update and maintains spreadsheet used in commission report
  • Reviews and confirms reserve and return balances for Risk before release/transfer of reserves
  • Assists with special projects as needed
  • Performs other duties as assigned by Manager
Experience
  • Bachelor’s degree in Accounting and 1-3 years of Accounting experience
  • Proficient in Microsoft Office Suite. QuickBooks experience is preferred
  • Ability to prepare reports and business correspondence
  • Demonstrated ability to calculate figures and amounts, such as discounts, interest, commissions, and percentages
  • Commitment to excellence and high standards
  • Ability to understand and follow written and verbal instructions
  • Strong organizational, problem-solving, and analytical skills; ability to manage priorities and workflow
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Apply now

Click to upload resume
Accepted format is PDF with a max size of 5MB
Boarding Specialist View
Summary

Base Commerce, LLC is seeking a Boarding Specialist to work out of its office in Tempe, AZ. We are looking to fill this exciting opportunity with the right individual that can contribute deep industry expertise & leadership skills.

The Boarding Specialist is primarily responsible for the timely and high-quality data entry of client information into the company's boarding systems. An expert of relevant systems, the Boarding Specialist is responsible for the daily operations of the data entry functions that include execution of new merchant account configuration and maintenance. This position will liaise with customer service, underwriting, relationship management, and development to ensure merchant on-boarding experience is seamless and proficient.

Department

Operations

Reports To

Operations Manager

Responsibilities
  • Primarily responsible for set up and management of new and existing merchant configurations
  • Comprehensive understanding of all systems related to merchant account configuring
  • Strategically manages and updates merchant records
  • Provides customer service to merchants and/or partners regarding their account configuration and applicable systems
  • Works closely with other departments to ensure merchant accounts are compliant and properly processing
  • Possess an understanding of payments processing, regulations, and processes and uses this knowledge in relevance to merchant account configuring
  • Ensures department procedures and documents are current by assisting with the creation and maintenance of data entry process documentation
  • Provides backup support to customer service representatives
  • Performs other related duties as assigned by management
Experience
  • Minimum of 2 years related experience or equivalent
  • Working knowledge of industry product information
  • Excellent written and verbal communication skills
  • Excellent problem resolution and consultative sales skills
  • Ability to work independently and as a member of various teams and committees
  • Commitment to excellence and high standards
  • Strong organizational, problem-solving, and analytical skills
  • Ability to manage priorities and workflow
  • Creative, flexible, and innovative team player
  • Acute attention to detail
  • Customer-oriented mindset
  • Strong interpersonal skills
  • Ability to deal effectively with a variety of individuals at all organizational levels
  • Good judgment with the ability to make timely and sound decisions
  • Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Maintains a thorough knowledge of applicable company policies and procedures
  • Comfortable on the phone talking to customers
  • Proficient with Microsoft Office Suite

Apply now

Click to upload resume
Accepted format is PDF with a max size of 5MB
BI Developer View
Summary

Base Commerce, LLC is seeking a BI Developer to work out of its office in Phoenix, AZ. We are looking to fill this exciting opportunity with the right individual who can contribute deep industry expertise. The ideal candidate is highly motivated, a self-starter, and has drive to identify, develop, and improve process workflow with the idea of betterment for the business and customer.

Department

Information Technology

Reports To

Vice President of Information Technology

Responsibilities
  • Work closely with several business units to understand their data needs and/or business questions, pull together appropriate data sources to meet those needs, and present clear, concise insights gleaned from the data.
  • Responsible for the development, maintenance and integration of data management practices that support the business operations using required tools, methodologies and languages.
  • Designs, develops, and maintains new and existing databases, complex T-SQL stored procedures, triggers, and functions databases to satisfy data and reporting requirements.
  • Develops, automates, and maintains efficient ETL processes using SQL Server Manager, SSIS packages and stored procedures.
  • Monitors the ETL jobs and respond to all job failures by coordinating with teams to diagnose and fix issues.
  • Responsible for developing and utilizing improved techniques for designing, developing, testing, and debugging data management practices including assisting with issues.
  • Develop a deep understanding of the data environment to support required data inquiries at a fast pace.
  • Be a data advocate working across the company to understand how our data outputs affect different groups and identify areas where we can provide additional value.
  • Work closely with Product, Stakeholder and feature teams to support their analysis needs.
  • Grow as the subject matter expert for analytics, report design, offering insights and suggestions on the potential needs and problems that need to be solved.
  • Analyze data needs and determine any needs that may be resolved through automated, repeatable processes.
  • Performs other related duties as assigned by management.
Experience
  • Bachelor’s degree (B.S.) in related field and/or 3 years equivalent work experience
  • Minimum of 5 years as SQL Database Developer or Administrator, working with MS SQL Server, T-SQL, dynamic SQL, scripting, and Integration Services
  • Experience in database design, development, implementation, and methodologies for Data warehouses, ETL and OLTP business systems
  • Advanced skills in Microsoft SQL Server, T-SQL, dynamic SQL, scripting, SSDT and Integration Services
  • Advanced skills in ETL maintenance and development with a heavy emphasis on quality, validation, and tracking
  • Proficiency with SQL Server Jobs and Reporting Services
  • Awareness of different technologies and technology domains (Data transformation, SQL, MySQL, Modeling, Mapping, Data Warehousing, etc.)
  • Excellent written and verbal communication skills
  • Knowledge of PCI compliance a plus
  • Experience with SSAS desirable
  • Ability to work independently and as a member of various teams and committees
  • Commitment to excellence and high standards
  • Strong organizational, problem-solving, and analytical skills
  • Ability to manage priorities and workflow
  • Creative, flexible, and innovative team player
  • Acute attention to detail
  • Proven ability to handle multiple projects and meet deadlines
  • Strong interpersonal skills
  • Ability to deal effectively with a variety of individuals at all organizational levels
  • Good judgment with the ability to make timely and sound decisions
  • Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Ability to be on call 24x7 including holidays

Apply now

Click to upload resume
Accepted format is PDF with a max size of 5MB
Relationship Management Support View
Summary

Base Commerce, LLC is seeking a Relationship Management Support (RM Support) to work out of its office in Phoenix, AZ. This position is considered to be entry-level, with an hourly pay range of $16 - $18.

The RM Support works directly with the Relationship Management team and partners to address customer concerns, evaluate various resolutions, and oversee the process to insure a satisfactory resolution. Three main goals of the Relationship Management Support position are to:

  • Provide administrative support for the relationship management team, including responding to emails, coordinating meetings and calls and responding to Partner requests in timely manner
  • Provide exceptional service so partners receive attention in a timely manner, and streamline all requests between partner and RM

Department

Relationship Management

Reports To

Channel Development Manager

Responsibilities
  • Communicate and live the company’s purpose, core values, and vision
  • Interact with partners via inbound, outbound telephone calls, and requests through our P2 system
  • Provide support and education for our programs and processes, such as customer service concerns, partner change requests, partner support, and general assistance questions
  • Use computer system to track, gather information, and/or troubleshoot for resolutions to customer inquiries
  • Must be able to meet our Service Level Agreements assigning cases in the system and keep the customers updated on where the case is in the process
  • Records and maintains complete and accurate documentation of all activity performed and keeps management abreast of all outstanding issues. Escalate issues as appropriate to Supervisor/Manager
  • Work directly with other departments to get answers to customers’ questions and provide resolutions for issues that arise
  • Knowledge of technology required to facilitate day-to-day business and identify process improvement opportunities
  • Continually strive for ways to improve effectiveness and efficiency of support services, processes and technology being used to enhance customer experience
  • Support all Check and Base Commerce programs, customers’ needs, and/or strategic initiatives
  • Implementation of Operational policies and procedures
  • Work on special projects both independently and as part of a team
  • Assist other areas as necessary and as business needs and capacity allows
  • Other duties as required
Experience
  • Minimum of 2 years related experience or equivalent
  • Customer-oriented mindset
  • Working knowledge of industry product information
  • Excellent written and verbal communication skills
  • Excellent problem resolution and consultative sales skills
  • Ability to work independently and as a member of various teams and committees
  • Commitment to excellence and high standards
  • Strong organizational, problem-solving, and analytical skills
  • Ability to manage priorities and workflow
  • Creative, flexible, and innovative team player
  • Acute attention to detail
  • Customer-oriented mindset
  • Strong interpersonal skills
  • Ability to deal effectively with a variety of individuals at all organizational levels
  • Good judgment with the ability to make timely and sound decisions
  • Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Maintains a thorough knowledge of applicable company policies and procedures
  • Comfortable on the phone talking to customers
  • Proficient with Microsoft Office Suite

Apply now

Click to upload resume
Accepted format is PDF with a max size of 5MB
Full Stack .NET Developer View
Summary

Base Commerce, LLC is seeking a Full Stack .NET Developer to work out of its office in Phoenix, AZ. The ideal candidate will be working in a small team supporting our ACH platform, building reports, building microservices, updating the database, fixing bugs, increasing the functionality of our real-time processing API, and updating legacy components with new technology.

Department

Development

Reports To

CTO

Responsibilities
  • Understanding our main processing platform and working on the internal logic of the database
  • Documenting your changes
  • Participating in code reviews, bug tracking, and feature management
  • Working with our Relationship Managers to understand their requirements, and translating that into an accomplishable project
  • Migrating code and providing regression testing for the changes
Experience
  • 3+ years experience with SQL (any RDMS platform)
  • Ability to articulate and write
  • 3+ years C#/.NET programming experience
  • Ability to work with a reporting platform
  • Experience with Web Services, RESTful APIs, and CGI style web interfaces
  • Understanding of MicroServices preferred
  • Background in Financial Services preferred
  • Git Source Control preferred
  • Production monitoring experience preferred

Apply now

Click to upload resume
Accepted format is PDF with a max size of 5MB

What our team members say